Free U.S. Domestic Shipping on all orders of $30 or more.
At Emiko Designs, all products are handmade and most are made to order by our shop owner. Please keep in mind that handmade items may have slight imperfections making each item unique and one of a kind.
Processing times are typically up to 2 weeks. During sales, holidays and other high volume times, processing may take up to 3 weeks.
All orders within the U.S. will ship USPS first class mail with tracking. Shipping times may vary and depend on where you live. Most domestic shipping should take no more than 5 business days; however keep in mind possible delays may occur due to weather, postal workloads, and other transport or environmental issues that could affect delivery times.
International customers: All international orders will be shipped USPS first class mail and may not include tracking. Our packaging is in compliance with customs regulations and include declaration of the full value of items in your package. Please be aware of your country's customs fees, duty fees or tariffs, taxes and any other costs associated with accepting your package upon delivery as these costs are the buyer's responsibility.
EmikoDesigns is not responsible for lost or stolen items once they are shipped. Please include insurance in your shipping if you are concerned about loss or theft of your package during delivery.
***Refunds, Returns & Exchanges***
If you are unsatisfied with your purchase at the time of delivery, please contact us within 10 days of receipt to discuss your concerns. All concerns are handled on a case by case basis. While we cannot guarantee a return/refund in all cases, we pride ourselves on delivering first class customer service and will do our best to resolve all cases in a manner that makes our customers happy without hurting our business.